Yes I checked the home page and it has the option to decode pin. Support got back to me and said that the AI option is having technical difficulties now but that it should be back up in a few weeks. But there is also the option to decode normally through VDASH but that is also greyed out. I purchased the ultimate flat subscription through a sponsored account thinking that that is what I needed to do to have access to decode the pin but I am being told I need another subscription? At least a "small account" . I am fine with adding that too but it seems a bit confusing and not very straight forward unless I am just doing it all wrong. Thank you for your replies

@joroartcorp I understand but I cannot choose either option.

Hello, I am trying to figure out if I am doing something wrong or if this is an error but I am trying to decode my CEM pin but when I click on the decode pin button I get two options greyed out with the lines diagonally across them and no way to choose or proceed. I recently purchased a full / unlimited subscription on a sponsored account. I thought that would allow me to do everything I needed to. I have the option to change settings but for some reason cannot choose anything when trying to decode the pin. 2005 XC90 D5 M66 Spanish market car in the U.S.

Hello, I have the sponsored (Free) version of VDASH 2.0 and I have read what each level does. I assumed that some basic DIM changes could be made as they have 0.00 by the price in the software so I am having some sort of error changing a few basic DIM programming functions.

I will use the units of measurement for temperature. I click execute and it says their is an error and that the conditions are not right. I can however execute resetting the service reminder. So I know it is communicating. I am also having the same issue in VIDA where I cannot change the basic DIM programming values. But Vdash is easier to use anyways.

The car is from Spain and I am in the US. And I wanted to change a few basic things. So if anyone has an idea on why I am receiving errors executing please let me know.

On a side note I would eventually like to change the language. I saw a tutorial on youtube however it was from someone who paid for the professional version. I do not even see an option for me to change the language and pay for it on the sponsored version. Is this function only available in the pro? Which I am not apposed to paying for I just wanted to know.