Hey.
I don't know what's wrong, but my VIDA has completely stopped reading cars (not a single one, including the one I tested).
The situation is that after I checked whether VIDA was working and whether it was reading the car (a 2002 Volvo V70 P2), I turned off the laptop and simply put it on charge. The next day, my husband went to try diagnosing another car (a 2006 XC70 P2), and VIDA returned a reading error and automatically reloaded the page, after which the option to select a communication tool disappeared completely. We tried installing the program on the laptop, which had never had VIDA before. We installed VIDA and copied the necessary Scanmatic drivers from the old laptop (they're from 2011, so it should be CM2), but VIDA still refuses to read any of the above-mentioned cars. I also reinstalled the program on my laptop, but it didn't help.
Any ideas on how to solve this problem?