VDASH not connecting to the XC40 (CMA)

[evov]

I bought your J2534 cable. Installed the VDASH but the software doesn't detect the car. The vehicle is 2022 Volvo XC40 T5. The car is up and running and there is no issue with the OBD port. Please advise.

[T5 T6 Schnappi]

@evov did you install the drivers?
https://d5t5.com/eshop/sw/J2534_Driver_x64.msi for 64bit Windows
https://d5t5.com/eshop/sw/J2534_Driver_x86.msi for 32bit Windows

[T5 T6 Schnappi]

@evov and engine should not run when you connect vdash. Ignition needs to be in pos. II, ingnition on, engine not running.

[evov]

I installed the driver (x64). Tried your suggestions but still no connection to the car.

[T5 T6 Schnappi]

Do the LEDs in the adaptor light up, when connect it to the car?
Where did you buy your adaptor?
Did you try a different USB port?
Did you try to simply reboot your computer, as Windows sometimes locks up certain files until you reboot it.
Did you use the correct connecting order? 1.Adaptor in the car, 2. Ignition on, 3. Cable in the USB port.
Do you have any third party anti-virus software installed? If yes, disable, or even better, uninstall it.
You can also try a re-install. Uninstall Vdash, reboot your computer, download and install a fresh copy of Vdash https://d5t5.com/sw/vdash.exe and see if it updates itself after starting it.