@T5-T6-Schnappi Hi,

I did a clean install and tried all the steps you suggested. I’m pretty sure the issue was actually on my side - I hadn’t manually filled in the dropdown lists for Transmission, Steering, and Body style.

I can’t be 100% certain if that was the only problem, because I ran out of patience and installed Windows 7, so I can’t confirm if it would have worked on Windows 10 - but I’m about 90% sure it would have.

Bit embarrassing how it turned out… anyway, thanks a lot for all your help.

@T5-T6-Schnappi
Yes, VDash works perfectly through the adapter.

I don't really understand how that would work offline. I assumed the car has to be connected in order to access Diagnostics. In any case, I tried entering the VIN manually both with the car connected and with the cable disconnected, and it still doesn't work.

Yes, I'm using INT, which is the correct partner group for my car, at least according to the D5T5 lookup tool.

I just tried your procedure step by step: disabled VIN Decoder, entered the VIN manually, specified the car, clicked OK without using the "Read" button next to the Communication Tool. Unfortunately, Diagnostics tab is still grayed out.

My hardware isn't the greatest (Intel Celeron N2840 @ 2.58 GHz, 8 GB RAM, SSD), but I waited for about 30 minutes, so I doubt it's simply a matter of the diagnostic database taking time to load.

As for the adapter, I believe it's fine. Both HS-CAN and LS-CAN work perfectly in VDash, so the adapter itself and the drivers seem to be communicating with the car correctly.

@odder Thanks for the suggestion!

I actually just tried exactly what you described, step by step and in that precise order, but unfortunately, nothing changed. In my case, I have never been able to get it to work even once, which makes me think the problem might lie somewhere deeper.

Thanks for the quick reply tho, really appreciate it!

Hi everyone,

I'm trying to use VIDA 2014D with a Mongoose Pro JLR interface on a 2007 Volvo V70.

The connection itself seems to work:

• VIDA loads the Mongoose driver correctly
• VIN is successfully read
• the vehicle gets identified correctly

However, I have a strange issue with VIDA itself:

After logging in:

• both "Information" and "Diagnostics" tabs are greyed out.

After identifying the vehicle:

• "Information" becomes available,
• but "Diagnostics" remains permanently greyed out/unavailable.

So the problem does NOT seem to be complete communication failure, because VIDA can clearly talk to the car and read the VIN.

Has anyone seen this before?

Any ideas would be greatly appreciated.